Yes, we screwed up. No question about it. Some of you signed up for a trial account and this morning you were inundated with emails. We would normally send you 1 email. That didn’t happen today. We annoyed you. Nix that. We abused your inbox and in the process lost credibility with you.
I won’t bore you with the details of what happened and the steps we are taking to fix it. Just know that we are. We’ll of course make mistakes again. We just won’t make this one again.
Nish
P.S. If you want to contact me directly about this issue I can be reached at nish.patel@conceptshare.com